Legal & Compliance

Privacy Policy

Last Updated: July 19, 2026

Critical Health Information Notice

Medicji operates as a licensed independent insurance agency, not a healthcare provider or a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). Please do not submit medical records, diagnoses, prescription details, or any Protected Health Information (PHI) through our public contact forms.

Medicji ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit medicji.com or interact with our services.

1. Information We Collect

We only collect Personally Identifiable Information (PII) that you voluntarily provide to us when expressing an interest in our Medicare insurance services:

  • Contact Information: First and last name, email address, and phone number.
  • Demographic Data: ZIP code (to determine plan availability in your specific service area) and general age eligibility status.
  • Technical Data: IP address, browser type, operating system, and basic analytics data collected automatically when you visit our site.

2. How We Use Your Information

We strictly use the information collected to facilitate your insurance inquiries. Specifically, we use your data to:

  • Contact you regarding your request for Medicare plan comparisons or enrollment assistance.
  • Verify that you reside within our licensed service areas in Texas.
  • Send you educational materials, appointment reminders, and requested quotes.
  • Improve the functionality, security, and performance of our website.

3. TCPA Consent & Communications

By voluntarily submitting your phone number and checking the consent box on our contact forms, you provide your prior express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by a licensed Medicji sales agent via phone call, SMS text message, or email. You may opt out of these communications at any time by replying "STOP" to any text message or clicking the "Unsubscribe" link in our emails.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business securely:

Infrastructure ProvidersWe use Vercel for secure hosting and Supabase for encrypted database management.
Communication PartnersWe use Resend to deliver transactional and educational emails securely.

5. Data Security

We implement robust, industry-standard security measures, including SSL encryption and secure cloud-based databases, to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We encourage you to use caution when transmitting information online.

6. Cookies and Tracking Technologies

We use cookies and basic analytics tools to understand how visitors navigate our site. These tools do not track you across the internet or identify you personally. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal data from our systems (the "right to be forgotten").
  • Withdraw your consent for marketing communications at any time.

8. Contact Us

If you have questions, concerns, or wish to exercise your data privacy rights, please reach out to our compliance team:

Email Supportoffice@medicji.com
Phone Support(713) 725-1224